Gmail Down: Google Cites a ‘Service Disruption’

Sep 01, 2009 - By mikepayne

gmail down Gmail Down: Google Cites a Service Disruption

UpdateGmail is live again for some, according to commenters below and our own tests.

Gmail is down for the count.  Google’s web mail service went down on Tuesday afternoon, September 1st, after intermittent service throughout the morning and a noted “service disruption” on the 31st of August.  2286 tweets and counting have discussed the outage of Google Mail, with many more on the horizon as web users struggle with an inaccessible mail service.  For those of you heading to google and typing the phrase “gmail down”, leave a comment below and let us know when you begin to receive service from gmail.  We’re gmail users as well!

UpdateGoogle Chat is still operable, can be accessed if you’re using a third party IM client like Pidgin, as it is obviously inaccessible from your Gmail account.

Update – 5:11p.m. EST – Google has made official remarks about the Gmail downage on the Apps Status Dashboard.  Screenshot below:



This website uses IntenseDebate comments, but they are not currently loaded because either your browser doesn't support JavaScript, or they didn't load fast enough.

COMMENTS

  1. Posted by gary

    Still down

  2. Posted by Brad

    Gmail is still working through my iPhone, but not yet on my computer as of 3:25pm central.

  3. Posted by jack

    WAAAAAAAAAAAAAAA!!!!!!!!!!!!!!!! I WANT MY GMAIL!!!!!

  4. Posted by begrie

    i cant login to gmail…

  5. Posted by Sam

    Dah! This is not cool!

  6. Posted by nategri

    It's back up, dudes.

  7. Posted by UnclGhost

    It's down in Washington state and I think I saw someone say it's down as far away as Greece.

  8. Posted by Alicia

    I'm chatting from iGoogle right now. I stumbled upon this site after typing "gmail down" in Google. Thanks guys!

  9. Posted by Kudzai

    That was fast posting. i typed in Gmail is down, and found your article only a few mins after the service went down.

  10. Posted by surfsalterpath

    down in wilson nc

  11. Posted by Gover

    Down in MN

  12. Posted by Lloyd

    It is 13:35 in Vancouver, BC. Gmail is still down.

  13. Posted by OSHUA

    nothing yet. been trying for 35 mins now…very annoyed with this. use gmail for work, guess i should switch to more reliable e-mail service. this just can't happen anymore. are we living in 1990's e-mail technology? i expect no errors whatsoever with a service like gmail.

  14. Posted by Joe

    From the app dashboard at 3:02 central time:
    Google Mail service has already been restored for some users, and we expect a resolution for all users within the next 1.2 hours. Please note this time frame is an estimate and may change.

  15. Posted by digitalsushi

    amazing it's still down in greece, you'd think the pipes going to europe would still have some back pressure.

  16. Posted by Gman

    Down in Massachusetts still :(

  17. Posted by samson

    Down in WI

  18. Posted by JMB

    Down in IL

  19. Posted by Susan

    Down for us in Australia as well

  20. Posted by CrossStitchGal

    Down in Cardiff, Wales, UK.

  21. Posted by Marc

    Down in Los Angeles

  22. Posted by cinthebigd

    down in Texas

  23. Posted by chuck

    Down in Southern Calif.

  24. Posted by Bob

    GMail down in Houston!

  25. Posted by laura

    down in ny and delaware

  26. Posted by coby

    down in connecticut

  27. Posted by Joe

    Gmail is down here in So San Francisco, Ca.

  28. Posted by andrea

    Down in Cave Creek , Arizona Too.

  29. Posted by OSHUA

    still out in philly area.

  30. Posted by Clgal

    Down in TX

  31. Posted by medi

    down in san francisco, california.

  32. Posted by Bill

    Never throw an email away, we will store them all for you.
    However you can't see them anymore

    GREAT

  33. Posted by Joe

    It's down in Atlanta!

  34. Posted by Rojito

    Down in NY.

  35. Posted by Jack Ashat

    down in irvine ca

    thanks google, now i look like a jackass for presenting google as more reliable than our old pop3!

  36. Posted by howtogrow

    Down in the UK too…

  37. Posted by Ryan

    Down in DC

  38. Posted by crazybikerdave

    Down in Philly…

  39. Posted by Jerry

    down in AZ

  40. Posted by kref

    wahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

  41. Posted by Dustin

    down in oh

  42. Posted by Jill

    Still down in Boston

  43. Posted by e.c.s

    down in columbia, mo

  44. Posted by truju

    still no workie

  45. Posted by OFN

    Down in St. Lucie West. FL…boohoo

  46. Posted by D.H.

    down in Fl

  47. Posted by Ritam

    Down in Alexandria, VA

  48. Posted by Srini

    Down in Michigan as well

  49. Posted by sugar dady

    its down in UK>LONDON

  50. Posted by wayne

    Down in Canada, also found this page through a google search for "gmail down" and filtering by recent results.. oh wait, I just got in through my mobile..

  51. Posted by Jay P

    Even giants like Google have service interruptions once in a while. The time is almost 1700 here in Raleigh, N.C. and right now, it is still down.

  52. Posted by guest
  53. Posted by Stacy

    Gmail down! That's irritating.

  54. Posted by gwb

    Down in Raleigh, nc

  55. Posted by Nick

    Down in Houston TX

  56. Posted by Tony

    yep gmail down in South CA

  57. Posted by Bailey

    Down in the OH

  58. Posted by jdh

    down in AZ

  59. Posted by kaneabel

    Down in UK

  60. Posted by nicole

    down in pittsburgh yuck

  61. Posted by phil

    Down in TX, but it seems like I can get it through my phone…

  62. Posted by asshat

    Down on my iphone too…

  63. Posted by John

    Down here in Antwerp / Belgium

  64. Posted by Creaper

    creap

  65. Posted by Bob

    oopps spoke too soon, Down again

  66. Posted by Luisinmn

    Still Down in MN. 3:48PM CST

  67. Posted by JEB

    Down in Sol Cal

  68. Posted by Jenny

    down in CA, also the USC application….

  69. Posted by xxx

    down in Austin, TX

  70. Posted by Guest

    Gmail is down in metro-DC area. I cannot get to the mail and most of it is urgent. I am doomed.

  71. Posted by Boby

    i have called 20 different emergency service crews because i believed it is my connection. now there is 45 people in front of my hosue, waiting for payment. GOOGLEMAIL is not for free! this is costing me tons, maybe even millions. i have a 2 people company running out of my mansions, we are connected through msn – so why do i even bother?

  72. Posted by Mark

    Down in New Zealand

  73. Posted by SinCItyKid

    Down in Vegas

  74. Posted by jjwalker

    Down in CA

  75. Posted by Clifford

    Down in Austin, TX. I am using iGoogle to check my email for now.

  76. Posted by Pawan

    I am in San Jose, CA.. and Gmail is still down @ 1:48pm PST

  77. Posted by HAMID

    PLEASE I NEED TO ACCESS MY ONLINE EROTICA PASSWORD ATTACTHED TO THIS ACOUNT> WHEN WILL IT BE BACK UP?THANKS

  78. Posted by Glen

    It's down here in space too.

  79. Posted by Josh

    Except gmail isn't free if you pay for the google apps premium service, like most business people use.

  80. Posted by KDM

    Down in Orlando, FL…still…

  81. Posted by Sarah

    Down in Palo Alto

  82. Posted by hey

    down in japan..

  83. Posted by matt

    down in St. Louis, MO

  84. Posted by Ruth

    Down in Ellijay GA

  85. Posted by Tyler Miranda

    still down…in kansas

  86. Posted by dosequisman

    Weaksauce, the most interesting man in the world is glad he does not rely on gmail like the rest of the sheep.

  87. Posted by named

    Down in MO.

  88. Posted by Les

    Down in NC and SC…we miss you! Plese come back!

  89. Posted by Tony

    Down here in Texas

  90. Posted by Philx5

    Thats right, working on the iphone but not on the laptop :-(

  91. Posted by Yvette R

    Down in California:(

    Does anyone know how long before it is up again?

  92. Posted by flatcap

    down and out in north west england!

  93. Posted by Lisa

    ive got work to do! dang it

  94. Posted by martycarloss

    gmail down in north carolina, still working on the iphone though… anybody else notice dell.com is down or is it just me?

  95. Posted by rohypnolrx

    Yeah man, an amazing company that provides the best of every service for free including voice now, and they're down for an hour!!! What assholes!!! BAWWWWWWWWWWWWWW

  96. Posted by Jacob

    Down in Dallas, Texas.

  97. Posted by Mary

    down in Copenhagen

  98. Posted by pablo

    Also in all over the world…Send me an email to confirm that is up. Pablo@gmail.com :D

  99. Posted by Philx5

    Down in Surrey UK

  100. Posted by Grattepoil

    down in Fance !

  101. Posted by Dr Shemp

    3:50pm Central time, still down. And I need to check my mail!! I rely on it to give me my updates from the various sites I have linked to it…

  102. Posted by grendelkhan

    On the East Coast here; IMAP and SMTP seem to be working (via Thunderbird), though the web interface won’t load.

  103. Posted by Russell

    Down here in rainy Kilwinning. Thats the west of Scotland!!

    Like Markus said above, I'm lost without my Gmail!!

  104. Posted by Boby

    IT'S UP AGAIN IN CALIFORNIA!!!!!

  105. Posted by G33KChik

    down in nashville, tn

  106. Posted by 2-D

    if you use a program like thunderbird or mutt

  107. Posted by Adam

    Please comment on your location and if Gmail is down there. Nobody has done that yet.

  108. Posted by steve

    down in san francisco

  109. Posted by HustlinOwl

    Down in California, went down around 1230PM pacific

  110. Posted by hubert

    gmail is down here in the center of the interverse (silicon valley)

  111. Posted by MikeP

    Down in Central NY (State). Oh the agony!!

  112. Posted by Zach

    Weird. I can get to gmail through my iGoogle page, though.

  113. Posted by Jon

    Down on the desktop, still getting all mail into Blackberry though…..YA!! (TEXAS)

  114. Posted by Kelly

    Went down just before 4pm eastern. It's sort of back, is coming in an out with no chat. It is available on iGoogle.

  115. Posted by that one chick

    Boby, you are an idiot. Get a life.

  116. Posted by Kevin

    down in PA

  117. Posted by al.

    Still dead in the UK, 2151 UK time.

  118. Posted by Craib

    Down in Houston, 3:50pm Central Sept 01 Pain in the @ss

  119. Posted by Mark

    My gmail is down in Houston, TX as of 3:52 cst

  120. Posted by Robert

    Down also in Italy

  121. Posted by stop posting!!!!

    FOR G0DS SAKE IT'S THE INTERNET IT'S "DOWN" EVERYWHERE

  122. Posted by Sergio

    Down in Madison, Wi

  123. Posted by Guest

    maybe this is a sign we should be doing something else with our lives right now

  124. Posted by JDubbaYa

    Down in OH

  125. Posted by guest

    still not working =( i was using it to download homework files i had emailed to myself, and now i can't do my homework which is due tomorrow! arggh

  126. Posted by Gmail user

    down in WI… since the last half hour

  127. Posted by Pat

    Down in Chicago.

  128. Posted by Peter

    Since the entire google system is free and better than anything else out there. I think can deal with it being down a little. Been using for over a year and this is my first issue. Not bad in my opinion.

    Now if its down for more than a couple hours, my tune will change. :)

  129. Posted by Guest

    Down in Ut

  130. Posted by banks4

    down in NewOrleans

  131. Posted by gargoyle

    Down in Austin Texas – aslo looks like chat is down – says I have an internet connection problem – which I don't.

  132. Posted by Jason

    Been down for me since I got back from lunch about 12:45pm PST…

  133. Posted by Bill Farrar

    i was greeted by ye olde 502 service error….. damn you gmail.

  134. Posted by Bob

    Down in San Diego. Time for a latte.

  135. Posted by guest

    Mabe in your world, but not in mine.

  136. Posted by ocrider

    Gmail is down in Baltimore MD USA but I can recieve, read and send e-mails through my igoogle page which has a gmail sub window. Google chat even works through that as well.

  137. Posted by pho3n1x

    jesus christ people… i'm annoyed that i've had a message "Sending" for 2 hours now too, but damn…
    get ahold of yourselves. this kind of thing happens with any technology, old or not.

    pull out your google cartridge and blow on it a little, maybe that will help.

    stuff breaks sometimes. it's not fun, but it's unavoidable. deal.
    (and yes, they should have redundant systems for things like this, but well… so should you…)

  138. Posted by Shawn

    Down in Costa Rica, but it seems to be working on my iPhone.

  139. Posted by exp20

    Gmail.com (mail.google.com) down in WA, but it is accessible through iGoogle.com!

  140. Posted by vikasvyas

    It is still down but able to see email through iGoogle

  141. Posted by Dan

    Still down in the Fraser Valley area of B.C. (east of Vancouver)

  142. Posted by Fred

    I'm going through withdrawal. I'm missing out on Postcard doucheoffs!

  143. Posted by Carl Free

    Difficult for me to feel angry. I never paid anything.

  144. Posted by Justin Credible

    down in Warrenton VA

  145. Posted by PQN

    Down in Peru

  146. Posted by Austin

    Down here in Iowa

  147. Posted by Mr_Freeze

    "Gmail is on ice! Cohld! Cohld! ICCCCCE!"

    (5:00pm, Eastern Time)

  148. Posted by mothwentbad

    Down only a few minutes ago in MI. Was up before then.

  149. Posted by Isaac

    Wondering what was wrong! VA, US

  150. Posted by bob

    down in France…. i think its the north corea…

  151. Posted by Boby

    that one chick, i believe you are the one who needs to get a life to take this serious you bi….

  152. Posted by MBK

    Down and out in Richardson Tx

  153. Posted by Wiseman

    Accessible through gmail gadget in igoogle

  154. Posted by Nate

    Down in DC

  155. Posted by Colin

    down in Nashville, tn

  156. Posted by PQN

    Down in Peru

  157. Posted by Newbie

    Down in TX ..

  158. Posted by Nate

    Get down

  159. Posted by Jon

    Down on the desktop, still getting all mail into Blackberry though…..YA!! (TEXAS)

  160. Posted by Tran

    How do you access through iGoogle? Never used that before…

  161. Posted by pjchooch

    You can access GMail through the iGoogle GMail gadget. Works fine.

  162. Posted by Boby

    that one chick, i have a life but you seem to have not idiot!

  163. Posted by Eric Powell

    Hey, seriously. Nobody wants their email to be down. But really, what is Google’s track record. I hate this, but this is extremely rare.

  164. Posted by /ak

    Down for me since 8/31/09 in North Texas. No web, imap, or POP

  165. Posted by Boby

    boy you're so cool and serious! probably a mid 30s virgin

  166. Posted by Matt

    It is down for me since 4:30pm EST – New Jersey…always when you need to do something…

  167. Posted by Matthew Rozsa

    Down in New Jersey. Request for the people who say their service has returned: Please provide us with your geographic location.

  168. Posted by pho3n1x

    so wait… your email doesn't work and you automatically jump to call a service tech from your ISP? wow, just…. wow…

  169. Posted by SVN

    Its still down in NY too..17:00 EST

  170. Posted by Joe

    Down in Chicago as of 4pm central time. Our work just made the email jump to gmail business. This is garbage.

  171. Posted by Emmanuel

    Down in RI, and I need to send important documents. I have school email through gmail too, I wonder if that's down…

  172. Posted by Matthew Leung

    Arggg…

  173. Posted by Ikama

    Also down in Germany!

  174. Posted by PABLO

    GOOGLE SUCKSS!!!! NOW THAT I NEED SOMETHING REALLY IMPORTANT , THIS THING IS NOT WORKING!!!

  175. Posted by 1unce

    hello gmail u alive

  176. Posted by » gmail down, comments roll in john keese freelance web design, graphic design and interactive design from dallas, tx

    [...] so gmail is down… apparently world wide. a simple “gmail down” search led me to a quick article about the outage. it’s amazing to watch the comments come rolling in on this page. check it out. it’s at [...]

  177. Posted by Dmac

    Down and out in Chicago

  178. Posted by Nikki

    this sucks

  179. Posted by Ithiane

    Down in Georgia, USA since 4:30 sharp. I am not angry at them. It is a free service after all so I have no room to complain. If I was paying for it though I would complain.

  180. Posted by David

    Still down in TX

  181. Posted by kirk

    Down at Penn State

    work through my iPhone though

  182. Posted by cathcat

    Gmail still down in Texas……sheesh. I need my email!

  183. Posted by Lisa

    Ugh…still down in Las Vegas – 2:04 pm pst

  184. Posted by Eric

    down in Vancouver, WA

  185. Posted by Moon

    lie.

  186. Posted by Christopher

    5pm Eastern down S.C.

  187. Posted by KD@AOL

    Ashburn, VA — not reachable again … displayed on web browser for 30 sec, but no longer responding.

  188. Posted by Ricardo

    4:04 pm central time, gmail.com still unavailable. However, IMAP appears to be working to my BB and email/talk available through iGoogle.com.

  189. Posted by Nate

    Without gmail, my life is over.

  190. Posted by Andrew

    hi guys actually there is a way to go around the service outage and use both gmail and gchat
    you can access both via igoogle, you just need to add the necessary gadgets

  191. Posted by Andy

    GFAIL

  192. Posted by INFO
  193. Posted by Nar

    Down in CA

  194. Posted by pmdidd0d

    Down in Michigan (5PM EDT)

    Just web’s down. Able to get email via IMAP, POP

  195. Posted by James

    I'm still receiving emails from gmail through my blackberry as of 2:09pm (San Diego, CA)

  196. Posted by nomailtoday

    i cant breathe *gasp…. must read my mail.
    Down in OK and KS

  197. Posted by Thang

    it's still down here in New York

  198. Posted by Stupid GMail

    Stupid!!!!! Still down in Kansas City!!!!!!! Stupid!!!!!!

  199. Posted by Mike T

    Down in Los Angeles. As for Google's "track record", Eric, They may be up a lot, but service has been disrupted a few times, sometimes for "oops's" and other times because they are such a tasty target for packet kiddies. Hurry up and get your sh*t together, Google. Over an hour of downtime is pretty unacceptable, especially in the middle of business hours PST, where you are located.

  200. Posted by Bonnie

    it loaded the html version very slowly, but cannot perform any functions right now

  201. Posted by Ben

    down in Utah

  202. Posted by Meg

    It's down in Chicago, IL

  203. Posted by Gene

    igoogle gmail addon is not working here in San Diego

  204. Posted by Abishek

    Guyz u all sound funny, google server are in silicon valley in CA, doesnt matter where you try from..Its down for all

  205. Posted by Miss. Kitka

    its down in dublin, ohio. i want my gmail!!

  206. Posted by jeanine

    down in boston

  207. Posted by Nick

    Works from IGoogle on Googles main page!

  208. Posted by Guyver

    Down in South Africa too… :(

  209. Posted by gary

    hilarious

  210. Posted by UGo

    It's still down in Chicago

  211. Posted by Kat

    down in boise

  212. Posted by kem

    Just came up in Hawaii. Thanks Google. Appreciate the effort.

  213. Posted by hadashinomatt

    Up in TX

  214. Posted by Saad Salman

    Finally its up here in Pakistan. The web based interface.

  215. Posted by clcolo

    GMAIL down in Gisenyi, Rwanda

  216. Posted by kapil

    Its up…2:15 PM PST

  217. Posted by chris webb

    san fran were down, i was able to login once 45 minutes ago but then couldnt open any email.

  218. Posted by Anon

    Success in Houston!!!

  219. Posted by BBob

    Its Back up again
    -Rochester,NY

  220. Posted by James

    UP AND RUNNING! ! ! ! (San Diego, CA)

  221. Posted by Zach

    Confirmed!

  222. Posted by fishbowlresumes

    down for me too….not good. im in US- north carolina….

  223. Posted by emily

    it's back up in Sacramento, CA

  224. Posted by Ricardo

    It's back up in Chicago @ 4:20 CST

  225. Posted by clcolo

    Gmail is up in Rwanda

  226. Posted by Ala'a Ibrahim

    it's back online

  227. Posted by Sian

    i cant access via my computer in belfast but can via my iPhone

  228. Posted by Jon

    YUP, it's back, 4:22 pm (TEXAS)

  229. Posted by Nick

    Back up in MA, just no GMAIL logo on the top left, odd…

  230. Posted by AlexTy

    Ukraine. Gmail's been down for 2 hrs now.

  231. Posted by Nick

    Back up in Houston TX

  232. Posted by SJS

    it is up for me.

  233. Posted by analise

    back up in nc! @ 5:27

  234. Posted by phil

    It's back for me.

  235. Posted by UnclGhost

    It's back for me now.

  236. Posted by Jeff

    Up in Colorado again

  237. Posted by vikasvyas

    it is up now at GA

  238. Posted by mjb

    It's up in NY. (Before it came back, I was able to get in through igoogle.)

  239. Posted by Stef

    It's back up in South Texas

  240. Posted by pjchooch

    You can access GMail through the iGoogle GMail gadget. Works fine

  241. Posted by relieved

    Back up via iGoogle on Firefox in Coastal BC Canada! o/ That "down for the count" description had me panicking!

  242. Posted by Gmail Outage Was Server Maintenance’s Fault, Says Google

    [...] was trying to upgrade its mail servers when when Gmail went down yesterday, according to Gmail’s engineering vice president Ben Treynor. In a lengthy explanation that [...]

POST YOUR COMMENTS