Amazon CEO Jeff Bezos Apologizes for Kindle Flaws
Friday, July 24, 2009 12:30PM - By mikepayne
Amazon CEO Jeff Bezos Apologizes for Kindle Flaws – We reported back on the 16th that Amazon had responded to legal pressure about cracked cases of the Amazon Kindle due to a design flaw. At that point, Amazon had yet to make an official statement about the widespread cracks, but Amazon CEO Jeff Bezos has officially apologized for the errors. Bezos stated that the flaws were a “painful mistake”, and that Amazon “deserved the criticism it received”. Bezos’s admission of these mistakes was met with a gracious response, and fortunately any broken Kindle devices will be immediately replaced with new units. Sometimes a bit of humility goes a long way, especially when it comes from the man on top of the organization. [via channelweb]